Tell me about a time you had a conflict with a team member and how you resolved it.
ExperienceTeamworkConflict ResolutionCore
Purpose
This question checks how you handle disagreements in a high-stress environment like a hospital. They want to see if you can communicate well, seek compromise, and maintain respect while resolving conflicts.
Tips
- Use the STAR-L method: Situation, Task, Action, Result, Lessons Learned.
- Describe the conflict clearly and focus on how you resolved it.
- End with what you learned from the experience to show growth.
Common mistakes
- Don't blame others or speak negatively about them.
- Avoid saying you 'never had a conflict' or only speaking in hypotheticals.
- Don't leave the conflict unresolved or imply someone else solved it for you.
Background
Use STAR-L to structure responses to questions about your experiences: -Situation: Briefly set the scene - where/when and what was going on? -Task: What was your specific role or challenge in that situation? -Action: What you did - focus on your steps, decisions, and contributions. -Result: Share the outcome - ideally positive or meaningful. -Lessons Learned: Reflect on what you took away and how you’ve grown.