Tell me about a time when your team faced a negative dynamic.
ExperienceTeamworkConflict Resolution
Purpose
This question checks how you handle conflicts and work with others. They want to see if you can keep things professional, communicate well, and find solutions when things get tense.
Tips
- Use the STAR-L method: Situation, Task, Action, Result, Lessons Learned.
- Pick a story where you took initiative to resolve the conflict.
- End with what you learned from the experience to show growth.
Common mistakes
- Don't blame others or speak negatively about them.
- Avoid saying you never have conflicts; everyone does!
- Don't leave the story unresolved or without a lesson learned.
Background
Use STAR-L to structure responses to questions about your experiences: -Situation: Briefly set the scene - where/when and what was going on? -Task: What was your specific role or challenge in that situation? -Action: What you did - focus on your steps, decisions, and contributions. -Result: Share the outcome - ideally positive or meaningful. -Lessons Learned: Reflect on what you took away and how you’ve grown.