Tell me about a time when you had a negative experience with a colleague?
ExperienceTeamworkConflict Resolution
Purpose
This question checks how you handle conflicts, which are bound to happen in a hospital setting. They want to see if you can communicate well, find solutions, and keep things professional.
Tips
- Use the STAR-L method: Situation, Task, Action, Result, Lessons Learned.
- Focus on how you resolved the conflict, not just the problem itself.
- End with what you learned from the experience to show growth.
Common mistakes
- Don't blame the other person or speak negatively about them.
- Avoid saying the conflict was never resolved or that someone else fixed it.
- Don't say you avoid conflicts altogether; it might seem like you're not being honest.
Background
Use STAR-L to structure responses to questions about your experiences: -Situation: Briefly set the scene - where/when and what was going on? -Task: What was your specific role or challenge in that situation? -Action: What you did - focus on your steps, decisions, and contributions. -Result: Share the outcome - ideally positive or meaningful. -Lessons Learned: Reflect on what you took away and how you’ve grown.