Tell me about a time when you had a conflict with a colleague and how you handled it.
ExperienceTeamworkConflict Resolution
Purpose
This question checks if you can handle disagreements maturely in a high-stress environment like a hospital. They want to see if you communicate well, seek compromise, and maintain respect.
Tips
- Use the STAR-L method: Situation, Task, Action, Result, Lessons Learned.
- Describe the conflict clearly and focus on how you resolved it.
- End with what you learned from the experience to show growth.
Common mistakes
- Don't speak negatively about the other person involved.
- Avoid saying the conflict was never resolved or someone else fixed it.
- Don't say you avoid conflict altogether; it suggests lack of experience or honesty.
Background
Use STAR-L to structure responses to questions about your experiences: -Situation: Briefly set the scene - where/when and what was going on? -Task: What was your specific role or challenge in that situation? -Action: What you did - focus on your steps, decisions, and contributions. -Result: Share the outcome - ideally positive or meaningful. -Lessons Learned: Reflect on what you took away and how you’ve grown.