How would you approach a situation where you observe a colleague consistently seeing fewer patients than you and the rest of the team?
BehavioralHypothetical scenariosCore
Purpose
This question is about fairness and teamwork. Interviewers want to see how you handle a colleague not pulling their weight, and if you can manage this professionally without just complaining or ignoring it.
Tips
- Start by understanding the situation. Have a private chat with your colleague to see if there's a reason behind their lower workload.
- Offer support and help them find resources or tips to manage their workload better.
- If the issue persists and affects patient care, escalate it to a supervisor, but frame it as a concern for patient care, not a complaint.
Common mistakes
- Don't jump to conclusions or immediately report them without understanding the situation.
- Avoid ignoring the issue or just complaining to others without taking action.
- Don't be confrontational or dismissive in your approach; aim for a supportive and understanding conversation.